Privacy Policy

ON Technologies Ltd ("we," "us," or "our") operates the Dinspire mobile application and website (collectively, the "Platform"). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Platform.

This Privacy Policy should be read together with our Terms and Conditions.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at support@dinspire.ai.

1. Information We Collect

1.1 Information You Provide

When you use Dinspire, we collect information that you provide directly to us, including:

• Account Information: Username, email address, password, and profile information
• User Content: Recipes you create, meal plans, shopping lists, photos, comments, and other content you post
• Dietary Preferences: Food preferences, dietary restrictions, allergies, and nutritional goals
• Communications: Messages you send to us or other users through the Platform

1.2 Automatically Collected Information

We automatically collect certain information when you use the Platform:

• Usage Data: Features you use, recipes you view, searches you perform, and interactions with other users
• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Location Data: Approximate location based on IP address (we do not collect precise GPS location)
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Generate personalized meal plans and recipe recommendations using AI
• Enable you to share recipes and interact with other users
• Send you notifications about your account and Platform updates
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve our services
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Other Users

When you share recipes, create posts, or interact with the community, this information is visible to other users according to your privacy settings.

3.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers (AWS)
• AI and machine learning services (OpenAI)
• Analytics providers
• Customer support tools

3.3 For Legal Reasons

We may disclose your information if required by law or if we believe it is necessary to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Protect the rights and safety of our users

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Privacy Settings: Control who can see your shared content

To exercise these rights, please contact us at support@dinspire.ai or visit our Account Management page.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure cloud infrastructure (AWS)

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Dinspire is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@dinspire.ai
• Address: ON Technologies Ltd, Lynch Wood, Peterborough, PE2 6FZ, United Kingdom

12. UK GDPR Compliance

For users in the United Kingdom, we comply with the UK General Data Protection Regulation (UK GDPR). ON Technologies Ltd is the data controller for your personal data. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.